Pharmacy Data Analytics & Reporting Tool focal point

Médecins Sans Frontières (MSF) is an international humanitarian aid organization that provides assistance in more than 80 countries to populations in distress, victims of natural or man-made disasters and victims of armed conflicts, without discrimination and without distinction as to origin, religion, belief or political affiliation.    

Pharmacy Data Analytics & Reporting Tool focal point (m/f/x) – Brussels – MSF Belgium 

CONTEXT  

Within MSF Operational Center Brussels (OCB), the Medical Department provides strategic direction and technical leadership, and is committed to keeping abreast of innovations in health care. We share the responsibility for operational decisions and responsiveness, and we are involved in supporting our project teams in co-developing context-appropriate medical-operational strategies and defining levels of care. The department also carries out normative work (e.g., development of guidelines, tools), supports their translation (e.g., training, quality improvement, information knowledge management), and facilitates operational research and innovative ideas.  

The Medical Department is made up of several specialists located in a network of units around the world and works in close collaboration with operations, other OCB departments, other OCs and the MSF movement.  

As Pharmacy Data Analytics & Reporting Tool (DART) Focal Point, you work primarily on the further development and implementation of DART for pharmaceutical activities. DART is a tool that pulls data from multiple sources and transforms it into up-to-date, automated reports—available at the click of a button. Designed for medical stock analysis, it has for objective to analyze single products or entire inventories, compare stock levels, monitor consumption, track pipelines, forecast demand, and stay ahead of ruptures or pre-expired items, and to focus on making decisions.   

You will support the ongoing development of the Medical Monthly Stock Report (MMSR), Isystock reports in DART and Isystock data quality rules. You work closely with the Supply Chain Data Analyst to refine requirements, conduct functional testing, gather feedback from pharmacists in the projects, to design data visualization, and develop data quality rules. You have to ensure the integration of pharmaceutical and supply chain needs in the reporting. By doing so, the stakeholders in the projects can access the proper information for stock management and data quality improvement. 

You will also act as the representative for the Pharma Unit in the Collaborative Demand and Supply Planning project (CDSP), led by the supply chain department to enhance forecasting and order planning to minimize OCB's carbon footprint, reduce losses, and ensure product availability. 

MAIN RESPONSIBILITIES 

Refine pharmaceutical requirements 

• Work with stakeholders to gather and refine pharma requirements, taking into account supply chain requirements in MMSR and Isystock reports in DART 
• Ensure that requirements are clearly defined, documented, and aligned 
• Consider future new potential DART modalities for use by pharma 

Testing: Functional, User Acceptance Testing (UAT) and Validation 

• Perform functional testing of reporting systems to ensure that they meet specified requirements 
• Identify and resolve any issues or discrepancies during the testing phase 
• Work with the Supply Chain Data Analyst to validate data and system functionality 
• Coordinate and lead User Acceptance Testing (UAT) with the pharmacists and medical staff in the projects to gather feedback, feed iterations, and validate the reports 

Storytelling and Visualizations 

• Define the creation of report visualizations in DART 
• Contribute to user storytelling techniques to present data in a clear and engaging manner, highlighting key trends and actionable insights for pharmacists and medical colleagues who will be using the report 

Documentation 

• Ensure that the documentation (procedures, tools, manuals, work instructions, process representations) related to DART is updated and available in the Pharma Unit knowledge base 

Data management 

• Define and validate with stakeholders the type of access to ensure that data is available to authorized personnel while maintaining data security and confidentiality of reports as defined by the Medical department 
• Ensure data quality rules are identified, and data quality reports are further refined, prioritising the most relevant data quality errors 
• Implement data quality checks and validation procedures to maintain high data standards 

Isystock co-referent 

• Act as co-referent for Isystock 
• Ensure that the Isystock documentation is kept up-to-date and accessible to Isystock users 
• Coordinate training in collaboration with the Medical Stock Management referent 

Unifield pharma counterpart 

• Collaborate with the Medical Stock Management Referent on all Unifield related improvements that directly impact DART and pharmaceutical activities 
• Monitor and mitigate actions in line with pharmaceutical requirements 

Change Management 

• Support the definition of the communication approach to the Medical department on the use of DART in the MSF projects 
• Prepare training and materials to educate staff on the use of reports and the decision making process 
• Facilitate the implementation of the DART 

Support for the Collaborative Demand and Supply Planning (CDSP) 

• Representative of the Pharmaceutical Unit, responsible for addressing pharmaceutical requirements for the CDSP project 
• Facilitate the incorporation of the pharmaceutical requirements within the CDSP project 
• Ensure reliable data transfer for the CDSP 

REQUIREMENTS 
Education & Experience 

• Degree in Pharmacy, depending on the pharmacist’s country of origin  

• Pharmacist with at least 2 years of MSF project experience and experience with Isystock and Unifield 

Competencies 

• Ability to work and report independently 
• Familiarity with supply chain processes, data analysis, and data visualization 
• Ability to work collaboratively with cross-functional teams and external partners 
• High enthusiasm for IT tools and stock management systems 

Languages 

• Fluency in English (spoken and written)  

• French is a strong asset  

• Spanish and Arabic are an asset 

CONDITIONS 

• Expected starting date: As soon as possible  
• Location*: Brussels (Belgium)  

* Due to legal administrative constraints, given the duration of the contract, candidates must already be resident in Belgium or have a residence right as a worker in Belgium or in the European Union allowing to move and work in the EU 

• Contract type: Fixed term contract – Full-time – homeworking possible max 50% per week 

• Contract length: 12 months 

• Salary according to MSF-OCB HQ grid 
• Meal Vouchers - Hospital Insurance (DKV) – Pension Plan – 100% reimbursement for public transportation costs 
• Adhere to the MSF principles and to our managerial values: Respect, Transparency, Integrity, Accountability, Trust and Empowerment 
• Adhere to the MSF Behavioral Commitments 

Deadline for applications: 15/01/2025 

How to apply?  

➢ Submit your application via the 'Apply here' button   

➢You will be directed to the online application form for this position  

➢ It should take 5-10 minutes to complete. Thank you in advance for having your CV and motivation letter in English or French ready to upload  

Only shortlisted candidates will be contacted. 

No MSF experience? Check out other job offers on our website.  

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