ICT Project Manager

Médecins Sans Frontières (MSF) is an international humanitarian aid organization that provides assistance in more than 80 countries to populations in distress, victims of natural or man-made disasters and victims of armed conflicts, without discrimination and without distinction as to origin, religion, belief or political affiliation. 

ICT Project Manager (m/f/x) - Brussels – MSF Belgium

CONTEXT 

Within MSF OCB (Operations Center Brussels), the ICT unit provides services to the Countries of operations teams (about 6000 users) in about 40 countries around the world and to +/- 500 users at the head office in Brussels. 

In a rapidly evolving digital landscape, the ICT OCB unit is a field-centric and people-inspired team. Our vision is to give MSF the digital means to improve its humanitarian and medical impact. We aim to deliver and maintain a suitable, reliable, and secure digital ecosystem that meets MSF's operational and organizational needs. This ecosystem enables new, more efficient ways of working, enhances cross-functional collaboration between functional departments, and fosters exploration and innovation. 

Integrated in a pool of Project Managers within the headquarters ICT Unit, reporting to the Projects & Portfolio Manager and in collaboration with the Project Portfolio Management Committee, the ICT Project Manager is responsible for managing from A to Z a part of the ICT projects Portfolio including the collection of Customer requirements and the creation of Functional specifications in collaboration with domain experts. You work closely with different departments, helping ICT to improve our portfolio performance, partnering with our domain specialists to better understand their specific processes and needs. You will be part of the Project management train-the-trainer program and train ICT personnel on our in-house predictive Project Management methodology and be an ICT Portfolio process advocate and change agent. 

MAIN RESPONSIBILITIES

• Drive autonomously the lifecycle of assigned projects from initiation to closing phases and deliver project outcomes to the domain champions
• Be a role model in the usage of our predictive or Agile project management methods with a clear focus on the quality of PM deliverables such as project plans, various registers (risk, stakeholder, issue, Burndown chart, etc.), communication, Team meetings facilitation, etc.
• Manage each project team using appropriate leadership (negotiation, conflict resolution, positioning, active listening, presentation, etc.)
• Collect project metrics and present accurate situation and options for each project in steering committee meetings 
• Assist in the co-creation and deployment of the ICT Project & Portfolio Management (PPM) strategic plan.
• Represents ICT Projects & Portfolio Manager in meetings

REQUIREMENTS

Education & Experience

• Bachelor’s degree in computer science or related fields, or equivalent by demonstrated experience
• Min 3 years’ experience as an ICT Project Manager preferably in SDLC projects and in an international context
• 2 years’ experience of successfully managing cross-functional teams
• Proven 2 years of Business analyst role involving process improvement activities is a strong asset
• Strong ICT literacy on 365 MS Office suite (MS Project, PowerPoint, Excel, Word, Teams, SharePoint, …)
• PMP (PMI), Prince2 or SCRUM certification is an asset

Competencies

• Strong analytical and problem-solving skills
• Demonstrate a high level of drive and commitment to moving the needle into the right direction
• Excellent communicator toward team, peers, and management and ability to explain technical concepts to non-technical people
• Well organized and able to manage multiple tasks and strong capacity to prioritize the activities autonomously
• An above-average emotional self-awareness and ability to manage conflicting situations
• Good team player with a positive attitude, capacity to motivate people and bring them together around the same objective
• Strong cross-cultural awareness the ability to work in a collaborative way with diverse groups of people

Languages

• Proficient level in English, both oral and written is mandatory 
• Good knowledge of French is a strong asset

CONDITIONS

• Expected starting date: March 2025
• Location*: Brussels (Belgium) 

* Due to legal administrative constraints, given the duration of the contract, candidates must already be resident in Belgium or have a residence right as a worker in Belgium or in the European Union allowing to move and work in the EU

• Contract type: Fixed-term contract – Full-time
• Contract duration: 12 months 
• Salary according to MSF-OCB HQ grid 
• Hospital Insurance (DKV) – Pension Plan – Meal vouchers - 100% reimbursement for public transportation costs - - 50% homeworking possible per week
• Adhere to the MSF principles and to our managerial values: Respect, Transparency, Integrity, Accountability, Trust, and Empowerment 
• Adhere to the MSF Behavioral Commitments 

Deadline for applications: 16th of January 2025

How to apply? 

➢ Submit your application via the 'Apply here' button 

➢ You will be directed to the online application form for this position 

➢ It should take 5-10 minutes to complete. Thank you in advance for having your CV and motivation letter ready to upload (preferably in PDF format)

Only shortlisted candidates will be contacted.

MSF values diversity and is committed to creating an inclusive working environment. We welcome applications from all qualified candidates regardless of disability, gender identity, marital or civil partnership status, race, color or ethnic and national origins, religion or belief, or sexual orientation.

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